Terms and Conditions
Welcome to sftenglishwiththaraka.lk. These Terms and Conditions govern your access to and use of our website and services, including the registration for and participation in online courses and tutoring sessions. By using our platform, you agree to be bound by these terms. Please read them carefully.
1. Use of the Website
a. You must be at least 16 years old or have parental/guardian consent to use our website and register for online courses.
b. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
c. You agree to provide accurate and current information during registration and payment processes.
d. You may not use our website for any unlawful, harmful, or unauthorized purpose, including copying course content or interfering with site functionality.
2. Course Information and Pricing
a. We strive to ensure all course descriptions, instructor profiles, and pricing details are accurate and up to date. However, we do not guarantee that all content is free from typographical or technical errors.
b. All prices are listed in Sri Lankan Rupees [LKR] and are subject to change without prior notice.
c. Promotional offers or discounts may be limited in duration and subject to separate terms.
3. Enrollments and Payments
a. By enrolling in a course or tutoring session, you make an offer to purchase that service.
b. We reserve the right to accept, reject, or cancel any enrollment at our discretion, especially in cases of payment issues, mispricing, or suspected misuse.
c. You agree to provide valid payment details and authorize us (via our payment gateway partner PayHere) to process the full course fee.
d. We do not store your full payment data — all transactions are securely processed by PayHere.
4. Access and Delivery
a. Course access is typically granted immediately upon successful payment unless otherwise stated.
b. Live sessions or scheduled classes will be delivered according to the timetable shared during registration.
c. Delays or rescheduling due to technical issues, instructor availability, or force majeure will be communicated via email or dashboard notifications.
5. Refunds and Cancellations
a. Our Refund Policy, available on the website, governs refunds for courses and sessions.
b. Generally, no refunds will be provided once a course has been accessed or a session attended, except under special circumstances outlined in our policy.
6. Intellectual Property
a. All course materials, content, videos, graphics, and branding on this website are the intellectual property of sftenglishwiththaraka.lk or its licensed instructors.
b. You may not copy, download, share, distribute, or reproduce any content without explicit written permission.
c. Violation of this policy may lead to account termination and legal action.
7. Limitation of Liability
a. In no event shall sftenglishwiththaraka.lk, its team, or instructors be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
b. We are not responsible for interruptions in course access caused by internet issues, third-party tools, or device compatibility.
8. Modifications and Termination
a. We reserve the right to update these Terms and Conditions at any time without prior notice.
b. Any changes will be posted on this page, and your continued use of the website signifies your acceptance.
c. We may suspend or terminate your account for violations of these terms or misuse of the platform.